We begin this guide by describing the problem of theft of customers’ personal property from cafés and bars and reviewing associated risk factors. We then identify a series of questions to help you analyze your local problem, and, finally, review responses to this type of problem. At present, evaluative research—whether carried out independently or by the police—is scarce; consequently it is not possible to draw any firm conclusions as to which responses to theft of customers’ personal property from cafés and bars are the most effective. Nevertheless, we review several responses to this problem and make tentative statements as to their effectiveness.

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