By Matthew R. Durose and Lynn Langton

Examines the characteristics and experiences of persons age 16 or older who contacted police to request assistance in 2011.

Examines the characteristics and experiences of persons age 16 or older who contacted police to request assistance in 2011. The report describes the perceptions of residents about police behavior and response during these encounters. It details requests for police assistance to (1) report a crime, suspicious activity, or neighborhood disturbance; (2) report a non-crime emergency, such as a medical issue or traffic accident; and (3) seek help for a nonemergency or other reason, such as asking for directions or help with an animal problem. Data are from the 2011 Police-Public Contact Survey (PPCS), a supplement to the National Crime Victimization Survey, which collects information from a nationally representative sample of persons in U.S. households on contact with police during a 12-month period.

Washington, DC: U.S. Bureau of Justice Assistance, 2013. 12p.