By Jody van der Heyde, Andrew Faull and Martin Sycholt

Trust in the police is vital to a functioning democracy, but relations between South Africa’s residents and police have long been characterised by mistrust. This report introduces procedural justice as a cost-effective, evidence-informed practice that can increase public trust and confidence in the police, and enhance police legitimacy and social cohesion. The report provides an overview of the theory and presents data on trust, customer satisfaction and police morale in South Africa.

South Africa: Institute for Security Studies, 2023. 16p.