Measuring and Improving Access to Justice in Court Services: Learning From The United Kingdom's Experience
By Luc Altmann, Mariane Piccinin Barbieri and Sophia Kilroy
This policy paper presents a step-by-step assessment to help countries implement the OECD Recommendation on Access to Justice and People-Centred Justice Systems. The paper draws on the United Kingdom's model for measuring access to His Majesty’s Courts and Tribunals Service. It is designed to help policymakers adapt this assessment model to their specific contexts and provides guidance on using data to identify and address barriers to court services. With a focus on people-centred justice, it includes good practices and country examples for using data to realise equal access to justice for all.
OECD Public Governance Policy Papers, No. 60, OECD Publishing