by John Hall

Retail theft is a complex issue with conflicting narratives. Some people believe that the problem is exaggerated by authorities and retailers who are struggling to keep up with a changing marketplace. Others point to personal experiences of theft and stores being repeatedly targeted by chronic offenders and organized crews. Unfortunately, traditional crime data sources don’t give us a clear picture of the situation.

This report explores the limitations of existing data and suggests ways for policymakers to get a better understanding of the problem. It uses New York City as a case study and shows how its challenges are similar to those in other cities. This paper also draws upon examples from other major cities that provide retail-theft  to highlight the commonalities and variations in how retail theft operates throughout the country and discusses some general strategies that could be used to address retail theft in cities across the country.

New York: Manhattan Institute, 2024. 20p.