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Considerations for Social Media Monitoring and Response

By Sarah Mason; Brent Allen Miller; Kiera Dressler

As more schools become involved in social media monitoring and response, a variety of logistical, technological, and ethical challenges appear. This resource highlights example 3 practices, concerns, and methods for social media monitoring in a school setting. The main topics discussed are 1) Reasons for considering social media monitoring; 2) What social media monitoring programs do; 3) Evidence base for social media monitoring; 4) Considerations for schools thinking about monitoring social media; and 5) Ethical framework for Introducing social media monitoring. In addition, although there is no consensus regarding the legality of a school partnering with an outside organization to monitor student behavior, this issue is discussed with reference to records developed through a third-party social media monitoring program.

Ann Arbor, MI: National Center for School Safety, 2022. 10p.