Improving family court services for children Ministry of Justice

By The UK Comptroller and Auditor General

Family justice is concerned with keeping children safe and helping families resolve disputes. It includes cases on protecting children, who children live with and how they spend time with their family, as well as divorce, adoption and associated financial arrangements. In this report we will use the term family justice to refer to government activity on these cases. Family justice is distinct from civil and criminal justice. Family justice cases account for around one in seven cases heard in family, civil or criminal courts. Family justice uses shared assets, such as courtrooms, and shared staff. In this report we focus on the two categories of family justice cases that involve legal disputes over children: ‘public law’ and ‘private law’. Public law cases are brought by local authorities to protect a child from harm. Private law cases involve parental disputes, such as the living or contact arrangements for their child. These two types of cases are among the most costly and time-consuming family court cases as they can involve vulnerable children, substance misuse and domestic abuse. In 2024, there were 15,980 new public law cases and 51,473 new private law cases. Family justice involves the judiciary and several central government organisations and public bodies working together. The Department for Education (DfE) and the Ministry of Justice (MoJ) are the lead policy departments for public law and private law, respectively. Local authorities are statutorily responsible for safeguarding children and social work. HM Courts & Tribunals Service (HMCTS) is responsible for administration of the courts and judges and magistrates hear the cases. The Children and Family Court Advisory and Support Service (Cafcass) and its equivalent in Wales, Cafcass Cymru, advise the courts on what is safe for children and in their best interests. Independent solicitors and barristers represent families at court and may be funded by legal aid. The way a case is managed differs between public law and private law (Figure 2) but broadly involves: • working with families to improve care or provide support to resolve issues before court; • if the child’s safety is at risk or a solution cannot be found, an application is made to the court; • assessments are made, evidence is collected and court hearings held; and • the magistrate or judge will decide on the best course of action and make a court order. These can vary from taking the child into local authority care to setting parental contact. Scope 5 This report reviews the government’s approach to improving how public law and private law cases are managed, with a specific focus on improving family justice services for children. This report covers England and Wales. The main government bodies we have audited are MoJ, DfE, HMCTS and Cafcass in England. Cafcass Cymru is a devolved service, delivered and funded by the Welsh Government, and is therefore outside the scope of this report. We do not audit the judiciary, which is constitutionally independent of the executive branches of government. Therefore, although we are aware of judicial-led improvement work, we have not evaluated this work in our audit. We have focused on the family courts process from where a case is brought to court onwards, and have not audited the work of local authorities. We have not audited the quality of children’s services or the outcomes of cases. Timeliness of family courts 6 Family courts have a backlog of cases but have recovered better than criminal courts after the COVID-19 pandemic. In December 2024, there were 47,662 outstanding cases; 10,121 in public law and 37,541 in private law. Unlike in Crown Courts where the outstanding caseload has continued to rise following the pandemic, the outstanding caseload in family courts has reduced by 18,081 (28%) from a peak of 65,743 cases in August 2021. This is partly because family court demand has fallen over the period. Also, MoJ increased funding and sitting days for family courts in 2020-21 to help reduce the outstanding caseload. Both the backlog and funding have since reduced; HMCTS expenditure on family courts was 17% lower than in 2021-22 in 2023-24 prices (£368 million in 2020-21; £307 million in 2023-24). The government has not set out how it assesses the appropriate capacity to manage the caseload most efficiently (paragraphs 1.6, 1.7, 2.21, Figure 4 and Figure 5). Children and families are still waiting too long to have their cases resolved. A statutory time limit was introduced in 2014, for most public law cases to be resolved within 26 weeks. However, the average time taken has consistently been longer and there is no limit to the number of extensions that can be given. In 2024, a public law case lasted 36 weeks on average. There is no timeliness target for private law, and in 2024 a case took 41 weeks on average. There is significant regional and local variation in timeliness. For example, in December 2024, public law cases lasted on average 29 weeks longer in London (53 weeks) than in Wales (24 weeks) and private law cases lasted on average 52 weeks longer (70 weeks in London and 18 weeks in Wales). In December 2024, there were over 4,000 children involved in public and private law proceedings that have remained open for more than 100 weeks. The proportion of children waiting over a year for a public law case increased from 0.7% in January 2017 to 12% in December 2024 (paragraphs 1.8 to 1.10 and Figure 6). (Continued)

London; The UK National Audit Office (NAO) , 2025. 57p.