ROUGH JUSTICE: THE CHALLENGES FACED BY SCOTLAND’S JUSTICE WORKERS

By Unity Consulting Scotland

Over the course of the past few years PCS has consistently heard from our members about the workload pressures facing them in the Crown Office and Procurator Fiscal Service (COPFS) and the Scottish Courts and Tribunal Service (SCTS). The growing understanding of the issues facing staff led PCS to commission UNITY Consulting Scotland to conduct research into the experiences of the COPFS and SCTS workforces. This report is based on the voices and viewpoints of workers in COPFS and SCTS. The views of the workers who took part in this research confirm what we already knew about the challenges they are facing and the impact this is having on them and the delivery of justice. They must be listened to and changes must be made to improve their working environment.

Edinburgh: Unity Consulting, 2024. 132p.