Empowering the Game Industry: Strategies for Addressing Hate, Harassment, and Extremism in Online Communities

By Elizabeth D. Kilmer, Rachel Kowert

The game industry has struggled to effectively mitigate various forms of disruptive behavior in games. Peer-to-peer social disruptions are of particular concern, such as sharing hate speech, harassing other players, and the propagation of extremist rhetoric. Most players have witnessed the expression of hate speech, and witnessed or been a direct target of harassment with a significant proportion experiencing sustained harassment over time. The prevalence and intensity of these experiences are magnified among marginalized communities, such as women and people of color. Extremist rhetoric is also commonplace, with extremist ideologies such as misogyny, racism, Islamism, white supremacy, and white nationalism being reported as relatively commonplace occurrences.

Kirkland, WA: Take This, 2024. 20p.