By The International Council of Shopping Centers

Organized retail crime (ORC) not only harms communities and retail centers but also threatens the safety of consumers and retail workers alike. ORC involves a criminal enterprise employing a group of individuals (2 or more) who steal substantial quantities of merchandise from a retailer. Stores lost $121.6 billion to retail theft in 2023; projections indicate shoplifting could cost retailers over $150 billion in 2026.

Reducing ORC was a major priority for state lawmakers and law enforcement in 2024. Lawmakers in nine states (Arizona, California, Florida, Iowa, Kansas, Louisiana, New York, Vermont and West Virginia) plus D.C., enacted 23 pieces of legislation that targeted different aspects of organized retail crime (ORC). Most of the measures considered by lawmakers addressed one of the following objectives: 1) provide more flexibility for prosecutors to charge offenders with the total value of stolen goods across multiple jurisdictions, 2) increase funding for law enforcement to investigate ORC cases, and 3) enforce tougher punishment for repeat offenders. To date, 17 states have created ORC Task Forces to coordinate activity among law enforcement, prosecutors, and businesses in stopping multi-jurisdictional retail crime rings.

New York: ICSC, 2023, 44p.

By New York City Office of the Mayor

On December 16, 2022, New York City Mayor Eric Adams convened more than 70 stakeholders to collaborate on policy and find creative solutions to address the prevalent increase in retail theft. The summit brought together law enforcement officials, government stakeholders, small business representatives, large retail groups, union leaders, Business Improvement Districts, Chambers of Commerce, and diversion providers with diverse perspectives to discuss a variety of topics, including physical security measures, new diversion programs, leveraging technology to protect businesses and improve citywide responses, and enhancing existing partnerships among private, government, and non-profit sectors. In developing this report, an evidence-based and stakeholder-informed methodology was followed. The Administration analyzed the information shared by the attendees at the summit, conducted independent research and data analysis, and consulted with law enforcement and retail business management. The Administration also conferred closely with New York State Attorney General Letitia James and with the Loss Prevention Research Council to receive additional input and advice on these matters. A draft of this report was then distributed to stakeholders to solicit feedback and, based on the input received, the report was further refined, and the recommendations developed as described herein. The plan outlined in this report identifies recurring problems that plague New York City businesses, which the subsequent list of solutions seeks to address in order to ensure public safety and promote economic growth.

New York: New York City Office of the Mayor, 2023. 33p.