By Eóin O’Meara Daly, Jackie Dwane, Caitlin Lewis and Seán Redmond

HM Inspectorate of Probation is committed to reviewing, developing and promoting the evidence base for high-quality probation and youth justice services. Academic Insights are aimed at all those with an interest in the evidence base. We commission leading academics to present their views on specific topics, assisting with informed debate and aiding understanding of what helps and what hinders probation and youth justice services.

This report presents findings from a three-year top-down/bottom-up action research project undertaken in Ireland which examined effective relationship building between youth justice practitioners and crime-involved young people. Relational practice is at the heart of youth justice work, and the project has led to the co-creation of a Relationship Model (and accompanying guidance) which can be used as a reflective resource by practitioners and their managers. The model includes: (i) a base layer of creating safety; (ii) a core layer of ‘trust, time, support and being young person centred’; and (iii) seven grouped skills, attributes, and methods that can be applied at various points – these are approaches which encourage practitioners to ‘be fully committed, communicate with empathy, make connections and advocate, be flexible, practice use of self and reflection, be honest and challenge constructively’ and finally, ‘guide, inspire hope and build agency’. The model does not attempt to account for every eventuality, recognising that relationships by their nature are dynamic and diverse, but crucially it does provide evidence-informed signposts and pointers for youth justice practitioners to follow when trying to build successful and effective relationships.

Academic Insights 2025/01, Manchester: HM Inspectorate of Probation, 2025. 13p.