Nontechnological Challenges in Managing Contraband Cell Phones: A Look at Organizational Culture and Staffing in Correctional Facilities

By Joe Russo, Rochisha Shukla, Bryce Peterson and KiDeuk Kim

Contraband cell phones threaten the security of prisons and jails and the safety of people who are incarcerated, correctional staff, and the public. In response, prison and jail administrators across the country employ a range of strategies to detect, disable, and remove contraband cell phones from their institutions. Though many of these strategies rely on novel technologies, nontechnological factors are equally critical for addressing the contraband cell phone issue. In this report, we describe nontechnological solutions corrections agencies can employ.

Washington, DC: Urban Institute Justice Policy Center, 2022. 21p.