By Madison Lloyd, Alice Campbell, Amie Carrington, and Janeen Baxter

Domestic, family and sexual violence (DFSV) is a pervasive and growing issue in Australia. Despite government-led national plans to reduce this violence in Australia, there is evidence that rates are increasing and incidences are becoming more severe. DFSV support agencies offer a range of services to support victim-survivors including targeted support to assist clients to leave violent relationships, access housing, legal and counselling support, as well as offering emotional and social support and support to recognise and define abusive and violent behaviour. 

This paper argues that these services also have the potential to lead to social change at a structural level as suggested by a reverse dominance coalition framework. 

Inequalities persist when they are normalised and celebrated by society. 'Reverse dominance coalitions' make cultural change possible by establishing large collectives of people who speak out in solidarity, develop alliances and collectively establish expectations of equality.

Data from interviews of victim-survivors is used to illustrate the applicability of the reverse dominance coalition framework to DFSV support services. 

The paper finds that the framework offers a means of understanding how support at an individual level to victim-survivors also has broader transformative power to change societal awareness, attitudes and responses. It concludes that DFSV agencies not only assist DFSV victims to recover and heal but also play a leadership role in promoting broader changes at the community, policy and societal level. 

Life Course Centre Working Paper Series No. 2025-14

Sydney: The Australian Research Council Centre of Excellence for Children and Families over the Life Course , 2025. 30p

By Leanne Lester, Ami Seivwright, Paul Flatau, Emma Crane, and Kiara Minto

This report presents an analysis of client outcomes with a view to understanding the impact of Zonta House and provides a statistical analysis of the validity and reliability of the Life Matrix tool developed and used by Zonta House to measure clients’ wellbeing at intake and exit.

As with many community agencies, Zonta House manages a number of programs and uses different platforms to store its data. As with other agencies funded to undertake Specialist Homelessness Services (SHS) programs (which are jointly funded by the Commonwealth and State/Territory governments), Zonta House utilises the Specialist Homelessness Information Platform (SHIP) to capture data. At the same time, Zonta House captures client outcomes information on SHS clients using the popular Penelope client management platform, which also is the platform for storing client service and outcomes across a myriad of other programs designed to provide a holistic service response to the needs of women and children experiencing family and domestic violence. This data capture includes Zonta House’s innovative Life Matrix client outcomes approach.

After extracting and cleaning the data, CSI UWA undertook reliability and validity testing of the Life Matrix tool used by Zonta House as a case management and outcomes measurement tool.

Perth: Centre for Social Impact, University of Western Australia, 2021, 44p.