By Roselle P. Jansen , Stijn Ruiter and Ronald van Steden

Objectives There is a rich body of research on how and why victims report crime to police, but little is known about the crime reporting process itself. This paper explores the relationship between victim satisfaction with the police after reporting crime and the various reporting channels victims used, as well as the subsequent police response. Methods We capitalize on a large-scale nationwide survey among victims in the Netherlands (N=25,760). Using linear regression, we test how victim satisfaction with the police relates to the reporting channel used, follow-up contact by the police, and action taken by the police while controlling for type of crime, its impact on victims, their needs and their sociodemographic characteristics. Results The model explains 38% of the variance in victim satisfaction. The crime reporting channel and subsequent police response to crime reports show largest effects. When victims had in-person conversations with the police, the police reported back to them, and took further action, victims were most satisfied. Conclusions This study shows the importance of how police operate during and after victims report a crime for their satisfaction with police. The results suggest that police may be able to positively affect victim satisfaction by taking relatively simple measures. More research is needed to test this hypothesis using (quasi)experimental designs

Crime Science (2024) 13:30

Edited By Melchior Powell, Dina Wafa, Tim A. Mau

This book provides an important survey of the causes and current state of corruption across a range of nations and regions. Delving into the diverse ways in which corruption is being combatted, the book explores and describes efforts to inculcate principles of ethical conduct in citizens, private sector actors and public sector personnel and institutions. Corruption is a global condition that effects every type of government, at every level, and has bewitched scholars of governance from ancient times to the present day. The book brings together chapters on a range of state and regional corruption experiences, framing them in terms of efforts to enhance ethical conduct and achieve integrity in government practices and operations. In addition, the book addresses and analyses the theoretical and practical bases of ethics that form the background and historical precepts of efforts to create integrity in government practices, and finally assesses recent international efforts to address corruption on an international scale. This book will be perfect for researchers and upper level students of public administration, comparative government, international development, criminal justice, and corruption.

London: Routledge; New York: 2020. 352p.