By Triana McNeil

  A hate crime occurs nearly every hour in the U.S., based on data reported to the FBI. Investigations of recent hate crimes have suggested that exposure to hate speech on the internet may have contributed to the attackers’ biases against their victims. In 2021, the FBI placed hate crimes at the same national threat priority level as preventing domestic violent extremism. GAO was asked to review information on hate crimes and hate speech on the internet. This report examines (1) the extent to which DOJ collects data on hate crimes that occur on the internet, (2) what company data indicate about steps selected companies have taken to remove hate speech and violent extremist speech from their internet platforms, and (3) what is known about users’ experience with, or expression of, hate speech on the internet, and its relationship to hate crimes and domestic violent extremism. GAO analyzed U.S. hate crime data and interviewed DOJ officials. GAO analyzed data and interviewed officials from six selected companies operating internet platforms with publicly available policies prohibiting hate and violent extremist speech. GAO assessed peer reviewed and nonprofit studies that described hate speech on the internet, hate crimes, and domestic violent extremist incidents. What GAO Recommends GAO recommends that BJS explore options to measure bias-related criminal victimization that occurs on the internet through the National Crime Victimization Survey or in a supplemental survey, as appropriate. BJS agreed with this recommendation.

Washington, DC: U.S. Government Accountability Office, 2024. 87p.