Bridging the Gap: Aligning Policy with Lived Experience to Strengthen Reentry in North Carolina

By Samantha Richter

A new report from the Wilson Center for Science and Justice at Duke Law draws on more than a dozen in-depth interviews with formerly incarcerated individuals across North Carolina to uncover the real experiences of people returning from prison and where the system falls short.

Based on interviews conducted across urban and rural counties, this report, Bridging the Gap: Aligning Policy with Lived Experience to Strengthen Reentry in North Carolina examines the experience of people navigating the transition from incarceration to community life and makes recommendations to strengthen the process. Each year, approximately 18,000 people return to North Carolina communities from state prisons. While the state has joined the national initiative to improve reentry success through Reentry 2030, participants in this report described reentry as a critical and vulnerable period, where fragmented services and limited planning times can undermine support, creating a gap between available services and what people need to successfully rebuild their lives.

“What we heard consistently is that reentry isn’t a short-term process,” said report author Samantha Richter (A.B. ‘25). “People need support that is personalized, coordinated, and sustained—and they need systems that listen to their experiences and respond to what helps them succeed.”

Key Findings

Five major themes emerged from participant interviews:

1. Reentering community members need personalized, ongoing support: One-size-fits-all services often left participants feeling unsupported, while peer mentors with lived experience were described as especially effective.

2. Location shapes access and opportunity: Urban areas offered more resources, while limited flexibility around release locations sometimes forced individuals back into environments that undermined their stability.

3. System disconnects create difficulty in navigating resources: Even when resources existed, participants often struggled to access them due to confusion, poor communication, or lack of coordination between agencies

4. Timely, attentive, and thorough pre-release planning is critical for success: Participants consistently emphasized that meaningful preparation requires more than the standard 30-day planning window

5. Reentry services must support long-term stability: Participants repeatedly stressed that reentry challenges did not end in the first few weeks, and sustained support was necessary to build long-term stability.

Policy Recommendations

Grounded in participant experiences, the report outlines six priorities for policymakers and practitioners:

1. Increase flexibility in release location

2. Begin pre-release planning earlier and expand its scope

3. Strengthen employment readiness and employer connections

4. Expand targeted housing supports

5. Improve continuity between prison and community-based services

6. Invest in peer support programs led by people with lived experience