By William Downs

Who handles complaints against the police?

A member of the public can make a complaint if they are dissatisfied with the police. 

There are three crucial actors in the police complaints system:

• Professional standards departments (PSDs) are specialist teams based within every police force in England and Wales. They are responsible for handling most complaints for their force.

• The Independent Office for Police Conduct (IOPC) is an independent body that oversees the police complaints system. It also conducts independent investigations into some of the most serious police complaints and conduct matters.

• Local policing bodies (either the police and crime commissioner or the deputy mayor for policing and crime, depending on the area) are responsible for monitoring their force’s complaint handling and conducting some complaint reviews.

Ashley Spalding, Pam Thomas, Patience Martin, Scott West and Kaylee Raymer | July 8, 2025

Thousands of provisions in Kentucky state law, and untold local ordinances, make up a vast, hidden web of criminal legal system fines and fees that trap many people in a cycle of long-term debt and incarceration. In a poor state like Kentucky, owing a few hundred dollars in fines and fees for a minor offense can all too easily ensnare a person indefinitely in the criminal system and result in lost income and employment, homelessness, poor health, and family instability, among other consequences. As of 2019, Kentuckians owed at least $91 million in fines and fees debt.

2025. 27p.