By Jasmine B. MacDonald, Melissa Willoughby, Pragya Gartoulla, Eliza Cotton, Evita March, Kristel Alla, Cat Strawa

Overview - Coercive control is the ongoing and repetitive use of behaviours or strategies (including physical and non-physical violence) to control a current or ex intimate partner (i.e. victim-survivor) and make them feel inferior to, and dependent on, the perpetrator (Australia’s National Research Organisation for Women’s Safety [ANROWS], 2021). Coercive control is a relatively new area to policy, practice and research and the research evidence is still emerging. However, AIFS’ consultations with key stakeholders in the child and family sector identified coercive control as a key topic of interest for policy makers and practitioners and that there is a desire for a synthesis of current evidence. This paper synthesises the findings of a rapid literature review to describe what we know about how common coercive control victimisation is, as well as risk factors and impacts of coercive control victimisation. A victim-survivor is someone who has experienced coercive control victimisation (i.e. been the target of coercive control behaviours by a current or ex intimate partner). The term victim-survivor is used to acknowledge ‘the ongoing effects and harm caused by abuse and violence as well as honouring the strength and resilience of people with lived experience of family violence’ (Victorian Government, 2022). The fndings of the rapid literature review are presented in 3 chapters: How common is coercive control victimisation? Risk factors associated with coercive control victimisation Impacts associated with coercive control victimisation. The key findings for each of these results sections are summarised in the subsections below. Please refer to the full chapter for more detail, including the evidence synthesis of relevant research studies and implications for practice, research and policy. Key messages Quality of coercive control victimisation research The studies sampled in this review provide important foundational insights about coercive control victimisation but had some limitations. These limitations were related to the relatively early stage of research on coercive control victimisation and the practical barriers associated with research in a complex area of human experience. Based on our review, we made the following observations about the state of evidence on coercive control victimisation in Australia: ƒ There is a need for research specifc to the Australian context. Only a small proportion of the sampled studies (3 out of 13; 23%) explored Australian experiences. ƒ We currently know little about the unique experiences of: – Aboriginal and/or Torres Strait Islander peoples – people with disability – LGBTQIA+ communities – culturally and linguistically diverse (CALD) communities – people in older age groups (65+ years) – children and young people where there is coercive control between their parents – intersectional experiences across more than one of the above. ƒ There is debate among researchers and experts about what exactly coercive control victimisation is and how it should be conceptualised: Some studies emphasised the gendered nature of coercive control and others did not. – Some studies have not used a measure of coercive control but rather a measure of domestic and family violence (DFV), sometimes from a previous study. In such instances, coercive control victimisation is often considered to be synonymous with the experience of psychological or emotional abuse behaviours as distinct from experiences of physical or sexual violence in the DFV measures. – Others, such as Stark and colleagues (Stark, 2007; Stark & Hester, 2019) and ANROWS (2021), conceptualise coercive control as the context in which intimate partner violence (IPV) occurs, meaning that physical and sexual violence are considered behaviours to enact coercive control (when not occurring in isolated incidence-based abuse). – Most studies (70%) used customised measurements of coercive control victimisation (i.e. measures constructed by the authors for the purpose of the study). Standardised and psychometrically validated measures were used by only 4 of the 13 sampled studies. ƒ Research design diferences between studies make it challenging to: – distinguish between IPV characterised by a coercive control pattern and that which is not – identify coercive control in practice – inform prevention and intervention – know which risk factors and impacts are most robust and deserving of further investigation. ƒ Most studies used a cross-sectional survey method for data collection. These studies cannot demonstrate changes for specific individuals over time or indicate coercive control victimization causing a change in outcomes such as mental health within the sampled participants. A longitudinal research design is required to demonstrate such changes and potential causation. ƒ Studies were also characterized by: – self-report data – large differences in sample sizes – an absence of demographic and other relevant social variables in analyses – a broad range of risk factors and impact measures, with little consistency of measures or replication of findings – a tendency to focus on individual-level factors associated with victimization, without equal consideration of broader institutional or societal levels.

Southbank VIC 3006 Australia Australian Institute of Family Studies, 2024 42p.

By Violence Policy Center

 Intimate partner violence against women is all too common and takes many forms. The most serious is homicide by an intimate partner. Guns can easily turn domestic violence into domestic homicide. One federal study on homicide among intimate partners found that female intimate partners are more likely to be murdered with a firearm than all other means combined, concluding that “the figures demonstrate the importance of reducing access to firearms in households affected by IPV [intimate partner violence].” Guns are also often used in non-fatal domestic violence. A study by Harvard School of Public Health researchers analyzed gun use at home and concluded that “hostile gun displays against family members may be more common than gun use in self-defense, and that hostile gun displays are often acts of domestic violence directed against women.” The U.S. Department of Justice has found that women are far more likely to be the victims of violent crimes committed by intimate partners than men, especially when a weapon is involved. Moreover, women are much more likely to be victimized at home than in any other place.5 A woman must consider the risks of having a gun in her home, whether she is in a domestic violence situation or not. While two thirds of women who own guns acquired them “primarily for protection against crime,” the results of a California analysis show that “purchasing a handgun provides no protection against homicide among women and is associated with an increase in their risk for intimate partner homicide.” A 2003 study about the risks of firearms in the home found that females living with a gun in the home were nearly three times more likely to be murdered than females with no gun in the home. Finally, another study reports, women who were murdered were more likely, not less likely, to have purchased a handgun in the three years prior to their deaths, again invalidating the idea that a handgun has a protective effect against homicide. While this study does not focus solely on domestic violence homicide or guns, it provides a stark reminder that domestic violence and guns make a deadly combination. According to reports submitted to the Federal Bureau of Investigation (FBI), firearms are rarely used to kill criminals or stop crimes.9 Instead, they are all too often used to inflict harm on the very people they were intended to protect.

Washington, DC: Violence Policy Center. 2022, 27pg

By Nikita Lalwani

For much of the twentieth century, the United States did little to help repatriate looted antiquities, thanks to a powerful coalition of art collectors, museums, and numismatists who preferred an unregulated art market. Today, however, the country treats the protection of cultural property as an important national-security issue. What changed? This Essay tells the story of how a confluence of events—including the high-profile destruction and looting of cultural property in Afghanistan and Iraq, as well as the revelation that looted antiquities were helping to bankroll terrorist organizations in the Middle East—convinced both Congress and the State Department to take the issue seriously. It then asks what this shift says about how the United States sets its policy agenda and reflects on how cultural property law should evolve from here.

Yale Law Journal, VOLUME 130, 2020-2021

By Lis Bates and Marianne Hester

This paper assesses the design and use of protection orders for domestic violence in England and Wales. It draws on data from 400 police classified domestic violence incidents and 65 interviews with victims/survivors, as well as new analysis of government justice data from England and Wales, to address a gap in literature on protection orders.

The paper identifies an increasing civil-criminal ‘hybridisation’ of protection orders in England and Wales, and argues that a dual regime has developed, with orders issued by police and/or in criminal proceedings increasingly privileged (and enforced) over victim-led civil orders. Whilst protection orders are being used – as intended – flexibly to protect domestic violence victims, the way they are applied in practice risks downgrading domestic violence in criminal justice terms.

The conclusions are especially timely in light of current Government proposals to rationalise protection orders by introducing a single overarching Domestic Abuse Protection Order in England and Wales.

Bristol, UK: Centre for Gender and Violence Research University of Bristol , 2020. 41p.

By Ana Speed and Kayliegh Richardson

Occupation orders are the dedicated legal remedy through which victims of domestic abuse can be supported to remain in the family home following a relationship breakdown. Case law indicates, however, that victims experience barriers to securing orders due to the high threshold criteria and because concerns about protecting the rights of perpetrators has led to judicial reluctance to grant extensive protection to victims. The options for providing protection to victims of abuse in respect of the family home are shortly set to be reformed by the Domestic Abuse Act 2021, which creates a new Domestic Abuse Protection Order (DAPO). It is anticipated that DAPOs will be easier to secure because they will have a lower threshold criteria, they will be available in family, civil and criminal proceedings, and both victims and third parties will be able to make an application thereby alleviating the burden on victims who feel unable to take any action. Whilst there is no intention at this point to repeal occupation orders, the Home Office has acknowledged that ‘DAPOs will become the ‘go to’ protective order in cases of domestic abuse’ suggesting that occupation orders will be replaced by DAPOs in most cases.

By drawing on data obtained from an analysis of court statistics, a questionnaire of legal practitioners and domestic abuse specialists, and in-depth interviews with victims of domestic abuse, this paper offers original empirical insights into where the current law fails victims of domestic abuse. The analysis reveals three key barriers to securing occupation orders. Firstly, despite the Legal Aid, Sentencing and Punishment of Offenders Act 2012 making efforts to preserve legal aid for victims of domestic abuse, the means test is difficult for victims to satisfy, resulting in increases both to the number of victims taking no action to pursue protection and who act as litigants in person in occupation order proceedings. Secondly, the prospects of a victim securing protection can be adversely affected by their unrepresented status. Thirdly, despite case law indicating a less restrictive approach to granting occupation orders, many victims continue to struggle to satisfy the strict threshold criteria. Some judges are seemingly willing to bypass this by granting alternative remedies which may offer victims a weaker form of protection in respect of the family home. Where orders are granted, the data suggest this is on restricted terms and for limited durations which reduce their effectiveness at preventing post-separation abuse and supporting victims to regulate their short and longer-term housing situation. These empirical findings are then situated within a discussion of the Domestic Abuse Act 2021. The authors analyse whether forthcoming DAPOs are likely to offer a more accessible and effective form of protection than occupation orders. The analysis suggests that by increasing the scope of applicants, the breadth and flexibility of available protection and the sanctions for breach, DAPOs have the potential to remedy many of the existing barriers to securing protection over the family home. As is always the case with new legislation however, the key will be in its implementation, to ensure that existing issues are not simply transferred across to the new regime. The findings are novel because academic commentaries on protective injunctions typically focus on ‘personal protection’ offered by non-molestation orders, domestic violence protection orders, and restraining orders, meaning that both occupation orders and protection for victims in respect of the family home are under-researched areas of domestic abuse.

Journal of Criminal Law Volume 86, Issue 3 Jun 2022 Pages 145-220

By Christine Acosta Weirich

In the aftermath of the Arab Spring in 2011, many nations in the Cradle of Civilization faced civil unrest, much of which continues today in the form of the ongoing Syrian Civil War, the conflict in Yemen, and instability in nations such as Iraq and Turkey. As a consequence, antiquities and cultural heritage in the region are currently facing a notoriously exacerbated level of risk. Despite the looting and destruction of cultural objects and monuments presenting a longstanding global and historical trend, the field of antiquities trafficking research lacks a unique and effective perspective within its current body of work and research. Likewise, criminology as a scientific field of study has largely overlooked the complex issue of looting and trafficking of cultural objects. This thesis focuses on the issue of Antiquities Trafficking Networks from a crime prevention perspective and attempts to demonstrate the effectiveness and apt nature of Crime Script Analysis and Situational Crime Prevention. This is accomplished first with a study and analysis of the wider phenomenon of Antiquities Trafficking Networks (from looting to market), followed by a specific case study of antiquities trafficked from within Syria since the beginning of the Civil War. Following these analyses, thirteen prominent Situational Crime Prevention strategies for Antiquities Trafficking Networks, and ten strategies for future conflict zones are generated by this research project. Through these strategies, Crime Script Analysis – in conjunction with Situational Crime Prevention – has proven to be a highly effective and efficient method and framework for studying this particularly difficult field. Ultimately, this thesis proposes a new crime prevention-focused methodology, to help tackle the issue of antiquities trafficking, as well as presenting one of the first prevention-specific analyses in this area. In doing so, it offers a basic model that maps the structure and necessary elements for antiquities trafficking to occur and allows for future research projects to adapt or customize this script model to situation-specific cases of antiquities looting, transit, and marketing.

Ph.D. Thesis. Glasgow: University of Glasgow, 2018. 312p.

By Michaela Millinder

KEY FINDINGS

• Illicit actors, including terrorists, target cultural heritage and soft targets for a myriad of motivations: for financial gain and to diversify revenue streams, to validate their narratives or propaganda, and to systematically erase communities’ collective identities, both to subjugate these societies and re-write and control their histories. These seemingly divergent motivations are not exclusive, and the same illicit actor can destroy cultural heritage for propaganda and profit from its sale.

• The intentional destruction of cultural heritage, which is a war crime, often occurs concurrently with other human rights abuses and is a condition that can be conducive to genocide. It can furthermore hinder post-conflict recovery and peacebuilding efforts.

• Due to the inherent aspects of cultural heritage and soft targets, protection challenges include: tensions in balancing security and civilian access to sites or public spaces, lack of awareness and education on the risks to cultural heritage, the multiplicity of actors involved in cultural heritage management and, at times, the difficulty in securing their engagement, siloed responses, limited resources, and state involvement in the targeting and destruction of cultural heritage.

• Risk assessments, information sharing, cross-sectoral and agency partnerships, educational and awareness raising efforts, including on the threats facing cultural heritage, and prosecutions and international accountability mechanisms have all been utilized as good protection practices and responses.

• Recommendations: Share risk assessments locally, regionally, and globally across relevant sectors and agencies with adequate international assistance; align soft target and critical infrastructure protection efforts; prioritize targeted education and public awareness on the importance of protecting cultural heritage and threats facing it; build capacity of stakeholders involved in protection efforts; and pursue accountability for cultural heritage destruction, including antiquities trafficking, and enforce penalties for violations.

New York: Soufan Center, 2024 26p.

By: Felix Soldner, Bennett Kleinberg, and Shane D Johnson

Counterfeits harm consumers, governments, and intellectual property holders. They accounted for 3.3% of worldwide trades in 2016, having an estimated value of $509 billion in the same year. While estimations are mostly based on border seizures, we examined openly labeled counterfeits on darknet markets, which allowed us to gather and analyze information from a different perspective. Here, we analyzed data from 11 darknet markets for the period Jan-2014 and Sep-2015. The findings suggest that darknet markets harbor similar counterfeit product types as found in seizures but that the share of watches is higher and lower for electronics, clothes, shoes, and Tobacco on darknet markets. Also, darknet market counterfeits seem to have similar shipping origins as seized goods, with some exceptions, such as a relatively high share (5%) of dark market counterfeits originating from the US. Lastly, counterfeits on dark markets tend to have a relatively low price and sales volume. However, based on preliminary estimations, the original products on the surface web seem to be worth a multiple of the prices of the counterfeit counterparts on darknet markets. Gathering insights about counterfeits from darknet markets can be valuable for businesses and authorities and be cost-effective compared to border seizures. Thus, monitoring darknet markets can help us understand the counterfeit landscape better.

Crime Science (2023) 12:18

By Coen Teunissen and Sarah Napier

We analysed the chat logs of seven Australia-based men who had committed 145 child sexual abuse (CSA) live streaming offences, to examine the overlap between this offending, contact sexual offending and engagement with child sexual abuse material (CSAM).

Four CSA live streaming offenders attempted to travel to offend against victims in person, in that they discussed travelling or actually booked flights in order to meet these children. Offenders also requested or received images and videos of victims they had viewed over live stream, and recorded live streams to produce CSAM.

Travelling to offend against children, use of CSAM and CSA live streaming appear to be interrelated and should be considered by law enforcement as potential risk factors for one another. Further, detection and removal of new CSAM, and scanning of live streams for abusive content, should be a priority for all electronic service providers.

Trends & issues in crime and criminal justice no. 671. Canberra: Australian Institute of Criminology. 2023. 16p.

By Charlotte Hunn, Paul Watters, Jeremy Prichard, Richard Wortley, Joel Scanlan, Caroline Spiranovic and Tony Krone

Online CSAM offending is a challenge for law enforcement, policymakers and child welfare organisations alike. The use of online warning messages to prevent or deter an individual when they actively search for CSAM is gaining traction as a response to some types of CSAM offending. Yet, to date, the technical question of how warning messages can be implemented, and who can implement them, has been largely unexplored. To address this, we use a case study to analyse the actions individuals and organisations within the technology, government, non-government and private sectors could take to implement warning messages. We find that, from a technical perspective, there is considerable opportunity to implement warning messages, although further research into efficacy and cost is needed.

Trends & issues in crime and criminal justice no. 669. Canberra: Australian Institute of Criminology. 2023. 14p.

By Anthony Morgan, Timothy Cubitt and Christopher Dowling

In this paper we explore the prevalence and patterns of recorded domestic violence offending among outlaw motorcycle gang (OMCG) members in New South Wales. We then compare domestic violence offending among a sample of OMCG members and other male offenders who committed their first recorded offence in the same year.

Forty percent of OMCG members had been proceeded against for a domestic violence offence in the last 10 years. OMCG members were twice as likely to have been proceeded against for domestic violence offences as the wider male offending population. Domestic violence offending by OMCG members was more harmful and charges were less likely to result in a guilty outcome.

OMCG members have a greater propensity for violence and this includes domestic violence. This research has implications for law enforcement and domestic violence support services.

Trends & issues in crime and criminal justice no. 670. Canberra: Australian Institute of Criminology. 2023. 17p.

By Siobhan Lawler, Hayley Boxall and Christopher Dowling

Previous research has shown that persons with depression are over-represented among perpetrators of intimate partner homicide (IPH). However, the relationship between IPH and depression is not well understood. This study explores the role of offender depression within a sample of 199 cases of male-perpetrated IPH in Australia, as described by judges in sentencing remarks. Over one-third of the IPH offenders had experienced depression at some point in their lifetime. Qualitative information about the onset and cause of depression, co-occurring risk factors and the relationship between depression and culpability is presented. Findings show that depression alone holds limited explanatory value for understanding IPH, and must be considered in the context of other co-occurring risk factors

Trends & issues in crime and criminal justice no. 672. Canberra: Australian Institute of Criminology. 2023. 16p.

By Christopher Dowling, Heather Wolbers, Anthony Morgan and Cameron Long

This study examines how accurately the refined Family Violence Risk Assessment Tool (FVRAT) predicts repeat domestic violence. Developed on the basis of a previous validation study of an earlier, much longer version of the tool, the refined FVRAT consists of 10 checkbox items, along with sections recording victim and officer judgements. These are used to inform police responses in the Australian Capital Territory.

A sample of over 450 unique reports of violence involving current and former intimate partners between March and December 2020 in which police used the refined FVRAT were examined. Repeat domestic violence was measured based on whether a subsequent report of domestic violence was made to police within six months.

Consistent with the previous study, the refined FVRAT predicts repeat domestic violence at least moderately well. Victim judgements were also shown to enhance the tool’s ability to correctly identify repeat domestic violence, although the findings also suggest some caution is warranted in using these judgements.

Trends & issues in crime and criminal justice no. 674. Canberra: Australian Institute of Criminology. 2023. 18p.

By Isabella Voce and Anthony Morgan

This study analyses data from a survey of Australian adult computer users conducted in June 2021 to examine the influence of online routine activities and life stressors on the likelihood of profit-motivated cybercrime victimisation.

Compared with non-victims, victims spent more time online, more frequently engaged in recreational online activities and were more likely to employ higher-risk online practices. Small-to-medium enterprise owners working from home were more likely to be victims. Respondents who had experienced recent increases in financial stress and gambling and negative impacts on interpersonal relationships during the COVID-19 pandemic were also more likely to be a victim of cybercrime.

Being accessible online and a lack of personal and physical guardianship are associated with an increased risk of being a victim, but other factors may influence the susceptibility of computer users to cybercrime victimisation. This has important implications for cybercrime responses

Trends & issues in crime and criminal justice no. 675. Canberra: Australian Institute of Criminology. 2023. 18p.

By Georgina Heydon, Nicola Henry, Rachel Loney-Howes and Sophie Hind

Anonymous reporting tools for sexual assault contribute to gathering intelligence, reducing crime, increasing reporting and supporting survivors. This article examines victim-survivors’ knowledge of and experiences using alternative reporting options, drawing on data collected from a broader study of alternative reporting options for sexual assault. Focus groups with victim-survivors and interviews with support service staff reveal that survivors and support staff are unclear about how authorities use data from alternative reporting tools but can identify preferred designs for a form. Victim-survivors in particular strongly support having an alternative reporting option available.

Trends & issues in crime and criminal justice no. 678. Canberra: Australian Institute of Criminology. 2023. 17p.

By Ben Mathews, Nina Papalia, Sarah Napier, Eva Malacova, David Lawrence, Daryl J Higgins, Hannah Thomas, Holly Erskine, Franziska Meinck, Divna Haslam, James Scott, David Finkelhor and Rosana Pacella

Few studies have examined associations between child maltreatment and criminal justice system involvement using large nationally representative samples and comprehensive measures of self‑reported maltreatment. This study analyses nationally representative data from the Australian Child Maltreatment Study, which surveyed 8,500 Australians to obtain self-reported data on all five child maltreatment types (physical abuse, sexual abuse, emotional abuse, neglect, and exposure to domestic violence) and criminal justice system involvement. We examine associations between self-reported child maltreatment, and chronic multi-type maltreatment, and arrests, convictions and imprisonment. Results show moderate associations between child maltreatment and arrests and convictions, and between maltreatment and imprisonment among men. Stronger associations were found for those experiencing three or more types of maltreatment.

Trends & issues in crime and criminal justice no. 681. Canberra: Australian Institute of Criminology. 2023. 21p

By Susan Baidawi, Rubini Ball, Rosemary Sheehan and Nina Papalia

This paper outlines a retrospective follow-up study of all Victorian children aged 10 to 13 years with police contact for alleged offending in 2017 (N=1,369). The sample comprised relatively few 10- and 11-year-olds, while boys and Aboriginal and Torres Strait Islander children were over-represented. Most alleged offending was non-violent (71%), particularly among 10-year-olds (82%). Most matters did not proceed to court (80%), including 55 percent of matters which received police cautions. Of matters proceeding to court, 37 percent were struck out or dismissed, and a further 53 percent had outcomes not involving youth justice supervision. Half of children (49%) had no alleged offending in the following two years.

Trends & issues in crime and criminal justice no. 679. Canberra: Australian Institute of Criminology. 2024. 21p

By James Ogilvie, Lisa Thomsen, Jodie Barton, et L.

This is the second and final report to be produced from the “Adverse childhood experiences and the intergenerational transmission of domestic and family violence in young people who engage in harmful sexual behaviour and violence against women” project.

Building on work completed in the first report which analysed a small subset of cases, the authors have used two large existing datasets that coded information relating to adverse childhood experiences (ACEs) for male youth in Queensland who had committed an offence. The two data sets were Queensland Youth Justice records of proven offences (n=6,047) and clinical information maintained by Griffith Youth Forensic Services (GYFS) relating to young men who had been referred to services after perpetrating sexual offences (n=377). The analysis outlined the prevalence of specific ACEs by offence type (YJ dataset) and contrasted the prevalence of ACEs across male youth with and without histories of DFV (GYFS dataset); descriptive presentation ; descriptive analysis of group differences (sexual vs. non-sexual offending); and multivariate models to examine links between DFV and offending.

The report found that across both datasets, ACES were highly prevalent among young men who went on to commit sexual offences. They were also more likely to have experienced co-occurring ACEs. Young men who had been adjudicated for sexual offences were especially likely to have experienced DFV as children.

These findings provide an evidence base for designing program and policy responses for young men who have encountered the youth justice system.

These findings indicate that ACEs occur within a context of gender-based violence. Policy responses drawing on this evidence should prioritise early intervention and promote protective factors applied within a trauma and DFV informed practice framework.

Sydney: Australia’s National Research Organisation for Women’s Safety Limited (ANROWS), 2022. 64p

By Betty Luu, Amy Conley Wright, Stefanie Schurer, Laura Metcalfe

In a data first, this ANROWS report, released in partnership with researchers from the University of Sydney, highlights approximately 33% of all reports to NSW’s Child Protection Helpline express concerns about a child experiencing domestic and family violence, either alone or in conjunction with parental mental health and or substance use issues.

The research uses the newly established NSW Human Services Dataset to see how families interact with a range of services, including police, child protection and health, over time. The analysis focuses on cases reported to the NSW Child Protection Helpline, unveiling the challenges families experience with domestic and family violence, alongside parental mental health or parental substance use issues.

The findings also confirm that domestic and family violence, parental substance use and parental mental health issues are strongly interlinked and contribute to children being placed in out-of-home care, with findings suggesting that the odds of a child being removed double when all three issues are present.

Sydney, Australia's National Research Organisation for Women's Safety (ANROWS), 2024.89P.

By Danni Zhang, Regina Frei, P.K. Senyo, Steffen Bayer, Enrico Gerding, Gary Wills and Adrian Beck

The growth of online retailing has exceeded expectations over the last few years. This has resulted in high product return rates, which retailers are struggling with due to complex and costly returns processing, logistics, and financial implications. Additionally, online returns come with increased opportunities for returns fraud. During the pandemic, new types of returns fraud have emerged and returns fraud rates have increased across all channels. Based on a series of semi-structured interviews with retailers and retail experts, we investigate factors that enable fraudulent returns from consumers' and retailers’ perspectives and outline strategies for retailers to combat product returns fraud in a multichannel environment, leading to a framework for retail fraud. We contribute critical insights to research and practices on understanding and addressing a growing problem that has economic, social and environmental implications.

Journal of retailing and consumer services, Vol.70, 2023. 103145