By International Crisis Group

What’s new? Mexico’s criminal groups use social media to garner popular support, denigrate rivals, glorify narco-culture and coordinate violence. Social media is also crucial for providing timely information about flare-ups of violence, particularly since journalists face major threats to their safety, which heavily circumscribes their ability to report from many crime-affected municipalities.

Why does it matter? These criminal groups are recruiting and spreading disinformation online, making them stronger and creating a glut of unverified information that puts civilians at greater risk. Platforms have struggled to respond appropriately.

What should be done? Platforms should boost resources for online monitoring, especially when violence is spiking. Given social media’s importance in disseminating information, platforms should modify their algorithms to demote posts supporting criminal groups and work with civil society to identify trusted accounts, including anonymous ones. Mexico’s government should also invest in protecting journalists.

Brussels: Crisis Group, 2024