By Jeremy D. Barnum., Kevin D. Lucey, Meagan E. Cahill, William H. Sousa,
Illicit drug use is a significant problem in the United States, driven in large part by the opioid crisis. In 2023, the nation reported 107,543 drug overdose deaths, with more than 80,000 deaths involving an opioid. Stimulants have also become a growing problem; in 2023, more than 36,000 overdoses involved a psychostimulant, and nearly 30,000 involved cocaine (CDC 2024). Law enforcement is a crucial piece of the broader response to the drug crisis (PERF 2021). Proactive police interventions that leverage problem-solving and involve partnerships with community stakeholders offer the most substantial evidence of effectiveness (Mazerolle, Soole, and Rombouts 2007). One strategy to reduce drug problems is third-party policing (TPP). TPP involves police efforts to persuade or coerce nonoffending third parties (landlords, business owners, etc.) to take on more responsibility for addressing crime and disorder at or around their premises (Mazerolle and Ransley 2006). Typically, police begin by seeking voluntary cooperation of third parties by sharing information with them about specific problems, educating third parties on ways to prevent problems, or providing support to third parties to make changes. When third parties resist collaborative efforts, police may use coercive approaches, such as warnings, property inspections, or enforcement of civil remedies (Bichler, Schmerler, and Enriquez 2013; Eck and Wartell 1998; Mazerolle and Roehl 1998b). The study This report describes a randomized controlled evaluation of a TPP intervention implemented in Anne Arundel County, Maryland. The intervention, called Operation CheckOut, aimed to reduce drug problems at hotel s and motels by fostering trusted partnerships between police and hotel staff. Officers from the Anne Arundel County Police Department (AACOPD) conducted four in-person visits between August 2022 and May 2023 to a randomly selected group of hotels. During in-person visits, officers engaged in a scripted procedural justice dialogue with hotel managers, delivered educational materials, identified legal responsibilities, and provided a dedicated email address that functioned as a “tip line” to report problems or suspicious activity directly to the Operation Check-Out team. The intervention was designed as a partial replication of Operation Galley, a TPP intervention implemented by the Queensland (Australia) Police Service in 2017 (Mazerolle et al. 2018). The goal of the intervention was to bolster intelligence, investigations, and enforcement actions; reduce crime and disorder; and improve perceptions of police. Key findings Outcome analysis Calls for service data were analyzed to determine the impact of Operation Check-Out on four outcomes: (1) drug activity, (2) sick persons (e.g., overdoses), (3) disorder, and (4) violence. Average monthly calls for service for each outcome were compared among hotels in the treatment and control groups during the pre-intervention period, during the intervention period, and during the post-intervention period. Three findings were significant: 1. Calls reporting drug activity were lower at treatment hotels during the post-intervention period than during the pre-intervention or intervention periods. 2. Calls reporting sick persons were lower at treatment hotels during the post-intervention period than during the pre-intervention or intervention periods. 3. Calls reporting disorder were higher at treatment hotels during the intervention period than during the pre-intervention or post-intervention periods. That there were significantly fewer drug activity calls at treatment hotels following Operation Check-Out than there had been before is encouraging, as the intervention was specifically designed to mitigate drug problems. Reducing drug activity reduces the need for hotel staff to call 911. Also, as part of their efforts to build rapport with hotel management, officers often provided their direct work lines—allowing management to call specific officers familiar with their facility and problems instead of the generic 911 line. That there were significantly fewer sick person calls at treatment hotels during the postintervention period than during the pre-intervention or intervention periods further supports the idea that Operation Check-Out reduced drug activity during the intervention period with impacts realized during the post-intervention period. Given less drug activity, fewer overdoses would be expected. Finally, the finding that there were more disorder calls at treatment hotels during the intervention period than during the pre-intervention or post-intervention periods is somewhat unexpected, as fewer disorder calls would be expected in an environment with greater cooperation, enforcement, and police presence. One plausible explanation is that hotel staff were more willing to contact the police as a result of Operation Check-Out because, for example, they may have felt they had a supportive partner in addressing issues at their hotel, or they may have understood that the intervention involved repeated visits and become concerned about bringing trouble to the hotel if they failed to report problems to police.
Washington, DC: Police Executive Research Forum, 2025. 103p.
