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Posts tagged crowd management
Improving the Security of Soft Targets and Crowded Places: A Landscape Assessment

By John S. Hollywood, Keith Gierlack, Pauline Moore, Thomas Goode, Henry H. Willis, Devon Hill, Rahim Ali, Annie Brothers, Ryan Bauer, Jonathan Tran

Attacks on soft targets and crowded places (ST-CPs) represent a significant challenge. The U.S. Department of Homeland Security requires research and development to assess methods for reducing the propensity and loss of life from these types of attacks. In response, researchers from the Homeland Security Operational Analysis Center conducted a comprehensive landscape assessment of the threat to ST-CPs and corresponding security measures. This assessment integrated literature reviews, attack plot analyses, grant data reviews, and security cost modeling to identify both needs for improvement and recommended research and investment priorities for addressing those needs.

The number of attack plots is broadly aligned with regional population counts. The most-common motivations for ST-CP attacks have been personal, followed by terrorist and extremist motivations. Education and private buildings (workplaces) are the most–frequently targeted types of ST-CPs. Attacks on ST-CPs that have large, accessible crowds, such as houses of worship, shopping malls, restaurants, bars, and nightclubs, had the highest average lethality.

To defend ST-CPs, a layered approach has security measures work together to improve the chance that an attack will be stopped or mitigated. Prevention measures stop attacks before they reach execution; however, the public needs to know what warning signs to look for and how to report them, and threat assessment teams need to assess tips and follow up appropriately. Access control systems, such as locks, secured windows, and secured entryways, have been effective and efficient. Bystanders and security have both stopped attacks; groups of bystanders tackling shooters have been highly effective.

Key Findings

The conditions that a would-be attacker must fulfill to successfully execute a high-fatality attack are collectively the attack chain; interrupting that chain can prevent or reduce casualties

  • An attacker must carry out many steps to complete a high-fatality attack. The attacker must become fully committed, plan, acquire weapons and skills, and make other preparations without being detected and reported by others. Once on scene, the attacker must get through the site's security layers and engage a crowd without being stopped quickly.

  • A system-based, or layered, approach helps security measures work together to improve the chances that an attack will be stopped or mitigated at any of these steps, guarding against single points of failure.

  • Prevention measures are perhaps the most-important factors in interrupting the attack chain because they can and have halted many plots before they reached execution. Reports of warning signs have been key. However, the public must know what to look for and how, and authorities need threat assessment teams and training to assess tips and follow up appropriately.

  • Access and entry-control systems, including locks, secured windows, and secured entry spaces, have been effective and efficient in protecting against attackers.

  • Both bystanders and on-scene security have been effective in stopping attacks. Groups of bystanders tackling shooters have been highly effective in ending attacks.

    Recommendations

  • Seek methods for deterring and dissuading would-be attackers from becoming committed to plots.

  • Develop indicators and training to detect suspicious seeking of weapons and ammunition.

  • Develop enhancements to "see something, say something" campaigns.

  • Develop and evaluate campaigns to reduce hoax threats of violence.

  • Develop rules and processes for assessment, monitoring, and follow-up with reported threats, including processes for initial wellness checks.

  • Evaluate the effectiveness of site security technologies in stopping simulated attacks.

  • Study the social costs of security measures more.

  • Develop a model strategy for open and nonsecure spaces, such as parks, parking lots, shopping malls, and restaurants.

  • Improve command and control, leadership, and coordination during attack responses.

  • Study alternatives to traditional voice radio communications during attack responses.

  • Continuously track and analyze mass-attack plots.

  • Determine whether some ordinary criminal shootings should be treated as mass attacks on ST-CPs.

  • Seek ways to reduce the mass psychological impacts of attacks.

  • Support detailed tracking of grant spending related to ST-CP security.

  • Fund enhanced public education and training on what to report and how and on how to respond to an active attacker.

  • Provide funding to cross-organizational threat assessment teams, security teams, and managers, and provide training on how to report on and how to respond during an incident.

  • Fund access control systems.

  • Fund medical supplies and training to match updated medical standards.

Santa Monica, CA: RAND, 2024. 168p.

Staying Healthy in the Fray: The Impact of Crowd Management on Officers in the Context of Civil Unrest

By The National Police Foundation

The last few years have presented unprecedented challenges, both to our communities and to public safety officers and first responders—especially law enforcement. Current events, including COVID 19, political rhetoric and chaos, societal conflict and division, and attacks on the policing institution, individual officers, and officers’ families, have created a challenging environment where stress and trauma increased exponentially. High-stress police operations such as crowd management during periods of civil unrest is mentally and physically demanding. Crowd management often challenges officers to push their bodies beyond normal limits, leading to poor performance, fatigue, insomnia, and injury. In the summer of 2020, many officers repeatedly worked shifts that, at times, exceeded 12 hours, for 10 to 12 days straight, leaving little time for appropriate nutrition, rest, exercise, recovery, or sleep. Large numbers of arrests, long periods on bicycles, standing or moving in formations, or responding to threats are physically and mentally demanding. In light of the current environment, NPF has developed this brief guide for law enforcement agencies on ways to recognize and protect the physical and mental wellbeing of officers during responses to intense and protracted protests and demonstrations. Both physical and mental stressors are taking a toll on the women and men who have dedicated their lives to protecting our communities. This guidebook offers educational information and practical considerations for sworn officers of all ranks, particularly frontline…..

  • officers and mid-level supervisors, as well as their families, to better protect officers’ mental and physical wellbeing during times of heightened stress. Furthermore, this guidebook can be used as a resource by police leaders in promoting healthy organizational cultures that recognize and prioritize officer safety and wellness as an integral part of policing protests—which ultimately can help foster better outcomes for all involved. The content in this guidebook has been curated and derived from a review of research from professional medical organizations and has been peer reviewed by licensed mental health clinicians and law enforcement practitioners.   

Arlington, VA: National Police Foundation, 2021. 47p.

Managing Event Places and Viewer Spaces : Security, Surveillance and Stakeholder Interests at the 2010 FIFA World Cup in South Africa

By Simone Eisenhauer


This thesis explores the security risk management and commercial organisation of public urban spaces at the 2010 FIFA World Cup (FWC) in South Africa. Extending knowledge of how commercial interests intersect with security risk management of public urban spaces at sport mega-events, this study examines these concepts in a developing world context. Using a neoliberal theoretical lens and drawing on the concepts of Festivalisation and Disneyisation, the research contributes to academic scholarship in the areas of both sport and event management. This is achieved through a critical examination of security and commercialisation strategies in ‘public spaces’ at a sport mega-event, namely, public viewing areas (PVAs) and commercial restricted zones (CRZs). The research problem was investigated by means of an inductive interpretive qualitative case study approach. The selected event was the 2010 FWC, and within this event an in-depth case study of Cape Town was selected for examination. Multiple sources of evidence included government, management, and media documentation.

Sydney: University of Technology, Sydney: 2013. 364p.

Borders, Circulation and Surveillance at Sport Mega-Events: The example of Euro 2008 in Switzerland and Austria

By Francisco Klauser

The paper draws upon empirical insights provided by a two-year research project relating to security governance at the European Football Championships 2008 in Switzerland and Austria (Euro 2008). The objective is to study the role and modalities of border and access control in the context of sport mega-event security on various national and urban scales. This investigation seeks to demonstrate that security and surveillance at sport mega-events are shaped, fundamentally, by efforts towards the increased flexibility, variability and mobility (in both space and time) of carefully orchestrated access, passage and border controls. At stake in this “mobile border assemblage” are a large variety of phenomena, places and scales: from classic border controls at the national boundaries to a wide range of inter- and intra-urban enclosures and passage points (Graham, 2010) aimed at monitoring, restricting, filtering and also managing and facilitating different forms and modalities of circulation (of people and objects). This paper explores the reasons, logics and characteristics of this phenomenon..

Neuchâtel, Switzerland: University of Neuchâtel, 2011. 26p.